All correspondence must be made through the Vendor Portal. Specifications include, but are not limited to: 1. Only Visa, Master Card, American Express, Discover Cards, and associated debit cards will be accepted. 2. The successful bidder agrees to accept from FMTC Billeting and process Visa, Master Card, Discover, debit card transactions, and authorize and capture American Express transactions through the process of electronic transactions through the process of electronic data capture (“EDC”). All Visa, Master Card, American Express, Discover, debit transactions shall be accomplished by the use of electronic data capture terminals with plural interface processing (PIP) capability provided by the successful bidder of the type specified by the processing company in accordance with Visa, Master Card, American Express, Discover, debit electronic processing regulations. (Stipulation, EDC machine must be provided so that the customer’s name will be printed only onto sales slips). Electronic data capture terminals are designed to provide automatic authorizations for each transaction and to electronically transmit the transaction amount and other details to successful bidders’ processor. If, for any reason, electronic data capture terminals cannot provide authorizations, FMTC Billeting will use a telephone authorization procedure provided by successful bidder’s processor or will not accept credit card transactions. If obtaining authorizations by telephone, FMTC Billeting will put the authorization number on each manual ticket processed. If, for any reason, the electronic data capture terminals cannot transmit the transaction data to successful bidders’ processor, FMTC Billeting may accept authorized transactions manually, but will hold the applicable data until the electronic data capture terminals are able to transmit the data. At that time, FMTC Billeting will manually input the data into the electronic data capture terminal. FMTC Billeting will maintain records of all transactions in accordance with Visa, Master Card, Discover and American Express regulations. FMTC Billeting will also submit legible copies of manually input transactions to the successful bidder upon request within ten (10) days after request. Card transactions will be tabulated, balanced, and transmitted electronically to successful bidders’ processor each business day. 3. Successful bidder will deposit the amount of all transactions to FMTC Billeting’s designated credit card account number at successful bidder location into an established “State of Alabama Treasurer Demand Account,” a copy of which number/s shall be given to SMD by the successful bidder. Successful bidder will provide the State Treasurer availability of such deposits for Visa, debit card, Master Card, Discover transactions within 2 business days and as agreed by American Express for all American Express transactions. Successful bidder will not be liable for insuring ACH payments from American Express within the time period aforementioned. Electronic procedures and equipment shall accomplish all deposits to the FMTC Billeting Demand Account. Manual deposits of sales slips or otherwise, to the FMTC Billeting Treasurer Demand Account, shall not be accepted. A monthly statement will be provided for FMTC Billeting reflecting the transaction activity, a summary by transaction type and the associated fees charges as well as the number of sales, the amount of the sales, the number of credits, the amount of the credits and the associated fees. A daily EDC activity report must be provided to FMTC Billeting and this amount is to balance to the daily statement of the total amount deposited with the exceptions of charge backs. The daily activity report summarizes by location by batch all transactions by type and amount. All statements will be provided, as SMD may deem essential to balance daily and monthly reports by the successful bidder and their processor. With the monthly report, a daily summary shall be provided detailing the amounts on the monthly statement so that all fees can be verified. All transactions must be credited and/or adjusted following State Audits compliance. 4. FMTC Billeting currently utilizes an online reservation and payment system. The successful bidder will process credit card payments made through the online reservation and payment system and deposit tin same manner as on-site transactions. FMTC Billeting will be provided by the successful bidder any and all necessary equipment to include the electronic data capture terminals and printers initially and or an as-needed basis; therefore, at no charge to FMTC Billeting for the term of the contract. Same EDC terminal must be utilized to process all Master Card, Visa, Discover, American Express, and debit card transactions. The successful vendor will be responsible for the installation of any and all required equipment. 5. Successful bidder must be able to integrate with any gateways and seamlessly into the existing online reservation system. FMTC Billeting will be provided by successful bidder any and all new and necessary equipment.
