Specifications include, but are not limited to: The contractor/system will provide/offer: a. mobile accessibility to accommodate utilization in the office and field; b. multiple platform accessibility (iOS, Android, Mac, PC); c. Ability to create, define, and monitor external accounts for provider and family access ( with ongoing administrative ability to assign and manage privileges); d. Secure communication function between providers/users; e. Direct MEDICAID billing capability; f. Multiple outcomes-based reporting options for individuals, services, and system reporting options to include, but not limited to, program information, clinician reports, data collection, monthly tracking, that can be sorted by waiver types, regions, and providers. g. Tracking of intake process completion with timeline/deadline notices; h. Ability to graph and chart tracked data by various means (line, pie, bar, etc.) to include tracking of individuals target skills/goals; i. HIPAA secure document upload storage (preferably with ability to attach/link files to specific case notes); j. Demographic information collection, storage, and change tracking