Specifications include, but are not limited to: The ADOC seeks to have one Vendor install and maintain a secure, turn-key communications system at each of its facilities, which will include, at a minimum, all necessary hardware, software, and infrastructure requirements defined within this RFP. The installation of the Vendor’s infrastructure and network will be separate from the State’s network. All associated Vendor provided equipment will enable inmates to utilize the system to place telephone calls, as well as utilize correctional grade inmate kiosks and/or PEDs for additional services. These additional services may include, but are not limited to, making phone calls, enhanced educational opportunities, personal development programs, commissary ordering, checking inmate trust fund (“ITF”) balances, checking inmate classification status and sentencing details, sending and receiving secured written messages such as email or text, music, e-books, secure remote video visitation, automating inmate request slips, Prison Rape Elimination Act reports, and providing necessary information to inmates including, for example, the inmate handbook. The inmate management and banking software is handled internally by the ADOC; however, all commissary, inmate deposit, and inmate law library service software are provided via third party Vendor. Selected Vendor’s System must interface with all existing and future software.
