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Basic Information

Reference Number

0000356893

Issuing Organization

City of Livermore

Owner Organization

City of Livermore

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

24-356893

Title

AI Chatbot with Community Engagement and 311 Capabilities

Source ID

PU.AG.USA.2528802.C16403526

Details

Location

United States, California, Alameda County

Delivery Point

1052 S. Livermore Avenue
Livermore, California
United States 94550

Purchase Type

Duration: 3 years
Option: Long-term after initial project

Piggyback Contract

Description

The City of Livermore (the City) is seeking proposals from qualified vendors to develop an innovative AI-powered chatbot that incorporates community engagement and 311 capabilities. This initiative is driven by the City’s strategic goal to reduce the operational load on City staff, improve service delivery efficiency, and foster a more informed and engaged community.

Dates

Publication

08/02/2024 10:43 AM PDT

Question Acceptance DeadlineA - Previous Addendum

09/16/2024 02:00 PM PDT

Questions are submitted online

Yes

Closing DateA - Previous Addendum

09/23/2024 04:00 PM PDT

Prebid Conference

08/16/2024 10:00 AM PDT

Contact Information

Steve Rodriguez

9259604070

sjrodriguez@livermoreca.gov

Buyer Preferences, Guidelines & Requirements

General Requirements

- Installation Required

- Insurance Required

- Training Required

Award Requirements

- All or None Award

Pre-Bidding Events

Event Type

Prebid Conference

AttendanceA - Previous Addendum

Recommended

Event date

08/16/2024 10:00 AM PDT

Location

Teleconference over Zoom

Event Note

City of Livermore Project Manager Steve Rodriguez will be available to answer any questions about the RFP.

https://us02web.zoom.us/j/83653968041?pwd=vPzKfpDo5oRt2B1IbZ3JSnR1Nu0p7F.1

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Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

Lump sum

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	No	No
No entries