The purpose of this Request for Proposal (RFP) is to obtain proposals from experienced airport parking management providers and operators (Proposers) experienced in operating programs at similarly situated airports which includes specifying and providing the equipment, software, management expertise, customer service support, and staffing to manage and operate the parking management program on a 24 hour a day, 7 days per week basis at California Redwood Coast-Humboldt County Airport (ACV). The required services shall include: 1) the specification and procurement of the agreed to equipment on behalf of the County of Humboldt through its Department of Aviation (HCDA). 2) technical assistance to HCDA’s designated engineer in the design of the system and required infrastructure. 3) coordination of delivery of services and required equipment to carry out said services. 4) coordination of installation and commissioning the system and supporting off-site call center service. 5) the day-to-day management of the parking program and facilities to include collection of revenue, depositing of revenue into the HCDA account in a timely manner, customer service interaction, servicing of equipment, car inventory reporting as requested, and management reporting.
