Specifications include, but are not limited to: Catering for meetings are arranged at offsite locations within Santa Clara County and Hollister. While catering may be available at the facility located at 1290 Ridder Park Drive, San Jose, the cafeteria services provider retains the primary right to cater at the Ridder Park facility. However, if the cafeteria services provider declines an order or is unable to accommodate dietary restrictions such as vegan, vegetarian, gluten-free, nut allergies, etc., an external vendor will be engaged for catering services at the Ridder Park facility. The provision of exclusivity for catering orders does not extend to SCCOE programs subject to federal and/or state laws mandating a bidding process for services. This administrative regulation does not override any obligations imposed by federal or state laws that may restrict the grant of exclusivity within a contract. Employees/departments are permitted to make small or incidental food purchases for meetings and are not required to order from the cafeteria services provider for a group of people less than fifteen (15). A catering order is defined as any order for food/beverages catering to fifteen (15) or more individuals. Catering events may take place during normal business hours, evenings, and weekends. The selected vendor is expected to deliver services at a level commensurate with the highest standards of auxiliary service operations, ensuring responsiveness to the needs of staff, visitors, and the SCCOE community. This entails customer satisfaction through total quality management principles and operation of a production kitchen, encompassing the catering services. It is highly recommended that meals be freshly prepared and cooked within the certified premises and not solely consist of pre-packaged or mass marketed/branded items. The Contractor(s) shall offer a full range menu featuring varied hot and cold entrees, sandwiches, soups, grill items and must include selections that can accommodate dietary restrictions (e.g., vegan, vegetarian, gluten-free, nut allergies, etc. …) and fresh fruit and salad options.
