The Santa Cruz County Sheriff’s Office, Corrections Bureau (“Sheriff’s Office”) is seeking proposals from qualified Contractors, on behalf of the Inmate Welfare Trust Fund (“IWF”), to provide a full range of commissary services, and related services for all the Santa Cruz Sheriff’s Office Correctional Facilities and provide revenue in the form of commissions for the IWF. It is the intention of the Sheriff’s Office to obtain a service provider that offers dependable, reliable service, which is responsive to customer needs, and customer support package. The following objectives must be met for a contract to result from this process: • To deliver high quality commissary services and goods to incarcerated persons at the Sheriff’s Correctional Facilities. • To operate a full-service commissary program at no cost to the Sheriff’s Office. • To maintain an open, collaborative relationship with the administration and Sheriff’s Office staff at all Correctional facilities, as well as any other involved County agencies or departments. • To work with Sheriff’s Office Corrections Lieutenant and assigned staff to determine commissary items to be provided and establish pricing of all items. • To offer, advise of any updates to systems, and provide the most current and functional technology for all Sheriff’s Office Correctional Facilities. • To provide to all Sheriff’s Office Correctional Facilities, dependable delivery of Commissary, with no interruption to scheduled deliveries.
