1. Referral, enrollment, and assessment of participants a) Accept referrals of eligible participants by HSA. b) May also recruit potential participants that meet the eligibility requirements of the program and refer them to HSA. c) Use HSA approved screening tool to identify potential participants. d) Collect and maintain eligibility documentation to ensure continued compliance with eligibility requirements. e) Conduct assessments to identify eligible RSS expenses for program participants. f) Provide language capacity for services mirroring the needs of the target population. 2. Work with participants to identify, gather and coordinate eligible RSS expenses for payment. 3. Issue payments for approved eligible RSS expenses including back rent, debt to utility companies, current rent subsidy, and other costs per RSS guidelines and approved by HSA. 4. At least monthly check-in meetings with the households may be conducted inoffice, or via phone/video. 5. Maintain case notes with verification or documentation of financial need (i.e., lease agreement) showing the amount owed or agreed to pay by the applicant or household. If the applicant is not the primary contact on the lease, they must be listed on the lease as an occupant or provide documentation that they live at the identified residence. Documentation provided must include the applicant’s name and list their current residence, such as a phone or utility bill with the applicant’s name listed. 6. Payments provided will be issued directly to the vendor/third-party. 7. Applicants may receive up to six months of assistance.
