Specifications include, but are not limited to: • Improved affordability for VCCCD students by reducing course materials costs and providing innovative course materials solutions. • Supporting the academic missions of the Colleges by providing efficient and effective textbook/course materials service to students and faculty. • Providing required and optional textbooks/course materials in sufficient quantities in a timely manner, while warehousing those materials off site. • Providing easy access and multiple distribution channels for textbooks/course materials, including in-store pick up or delivery to student identified shipping address, or appropriate delivery channels for digital content. • Developing a proactive textbook/course materials strategy that will allow the Bookstores to compete effectively in the challenging college bookstore environment. • Communicating and coordinating with faculty regarding the use of all types of course materials. • Providing comprehensive textbook/course materials services to support all College programs, all campuses, and VCCCD’s online courses. • Providing comprehensive textbook/course materials services to support current and future distance learning programs and online courses. • Providing Bookstore services at multiple locations. • Providing excellent customer service, including minimizing transaction times and wait times for in-store and online purchases, and ensuring efficient processing of financial aid transactions. • Supporting the academic missions of the Colleges by supporting faculty and alumni authors, speakers, lectures, and other campus academic and intellectual events. • Creating a dynamic, exciting retail environment at each College.
