Specifications include, but are not limited to: 1. Graphic Design: Includes design and production of art for logos, brand development of bus service products, collateral materials, flyers, brochures, rider alerts, maps, print advertisements, annual reports, direct mail, outdoor, video, website and miscellaneous graphic needs. Includes Ride Guide production, updating maps, schedules and text pages and cover designs. RTA reprints the Ride Guide during service changes, which generally take place three times a year. Most design work will be used in both print and web applications. 2. Website Design and Maintenance: Manage design and updates to the RTA website, www.RiversideTransit.com. Provide technical support for company intranet. Standard design and maintenance includes: 1. Editing, revising and updating all text, photo and video content on the site 2. Making modifications to existing layout, templates, script and content management system 3. Maintaining a complete backup of the site through the duration of the contract 4. Consultation on the user-ability of the site and suggestions for design and functionality edits/updates 5. Browser compatibility monitoring and updating 6. Manage hosting through third party 7. Technical support as needed with hosting, domain or site issues 8. Provide maintenance, support, updates and content changes 9. Maintain integration to current links to Google translation and Google Transit 10.Maintain and update all online web forms including comments and application for DialA-Ride application 11.Possess a demonstrated record of high-quality managed services, active account management and a reliable support program 12.Keep the site secure and protected 13.Maintain sites responsiveness and compatibility with mobile devices