A. The Contractor shall provide a desirable, well maintained, habitable, and affordable place to live for an economically, racially and ethnically integrated resident population, without regard to race, religion, sex, color, family status, disability status, national origin, marital status, ancestry, gender identity or sexual orientation. B. The Contractor shall house financially eligible, suitable and responsible residents and maximize occupancy and rent collection through utilization of a consistent and fair leasing strategy. C. The Contractor shall provide effective and timely services to the residents and keep accurate and complete records in accordance to the reporting needs of the Authority (as outlined in Section V. below). D. The Contractor shall maintain effective working relationships with the Authority, the Supportive Services providers, the Authority’s vendors who provide services and/or supplies to the Properties, local government including, but not limited to the police department, Council Offices, the Mayor’s Office and the Properties’ lenders and investors. E. The Contractor shall coordinate with the Authority as it relates to other Authority contractors who provide services and/or supplies to the Properties, including, among other things, security services, pest control services, and any and all other services and/or supplies. As the Contractor is responsible for the day-to-day operations at the Properties, it is incumbent upon the Contractor to ensure that the other Authority contractors who are supplying services and/or supplies to the Properties are acting in accordance with the relevant Scopes of Work, codes and regulations, budgets, and procurement requirements, as applicable. The Contractor shall keep the Authority apprised of any and all developments as it relates to other Authority contractors providing services and/or supplies to the Properties. F. Barring unforeseen circumstances, the Contractor shall respond to all communications and requests from the Authority in a timely manner and shall, at very least, acknowledge receipt of communications or requests within three business days of receipt or within the timeframe specified in the Authority’s request.
