Specifications include, but are not limited to: GENERAL WORK REQUIREMENTS FOR COMMISSARY AND VENDING SERVICES - 3.1 Days and Hours of Operation 3.1.1 Commissary/Vending operations are Monday through Friday between 8:00 A.M. and 5:00 P.M. (Pacific Time). Contractor must provide a 24- hour message system for Service calls. 3.1.2 Contractor must adhere to the Work schedules set forth in Attachment G.2 (Maintenance and Delivery Schedule) to this SOW. 3.1.3 County Holidays The County and Contractor may make temporary adjustments to Attachment G.2 (Maintenance and Delivery Schedule) to this SOW to accommodate the County-observed holidays listed below: • New Year’s Day – January 1st • Martin Luther King Day – 3rd Monday in January • President’s Day – 3rd Monday in February • Cesar Chavez Day – Last Monday in March • Memorial Day – Last Monday in May • Juneteenth – June 19 • Independence Day – July 4th • Labor Day – 1st Monday in September • Indigenous People’s Day – 2nd Monday in October • Veteran’s Day – November 11th• Thanksgiving – 4th Thursday in November • Friday following Thanksgiving – 4th Friday in November • Christmas – December 25th 3.1.4 Any request to adjust Work schedule(s) must be submitted in writing to County Project Director two weeks prior to any proposed schedule change(s). 3.2 Contractor Responsibilities Contractor and Contractor personnel performing Work under the Contract must comply with the requirements of this SOW, including, but not limited to, Attachments E.1 – E.9 to this SOW, and as further specified in Paragraph 7.0 (Administration of Contract - Contractor) of the Contract. 3.2.1 Service Implementation Plan 3.2.1.1 Prior to commencement of Work, Contractor and County Project Manager must finalize a written implementation plan to transition Services from the prior vendor to Contractor. The implementation plan will address the following: a. Commissary/Vending Product Master List A master list containing all products to be sold to Inmates via commissary and vending Services will be finalized by Contractor and the County, and will be affixed to the Contract as Attachment F (Commissary and Vending Product Master List) to this SOW, as further specified in Paragraph 4.1 (Products Master List) below, b. Delivery Plan Contractor’s written delivery plan for ensuring the secured delivery of all products to the designated Custody Facilities [refer to Paragraph 9.7 (Contractor’s Delivery Plan) of this SOW], and c. Vending Machine Installation Plan Contractor must coordinate with the outgoing vending contractor, in conjunction with County Project Director, to replace existing vending machines and equipment with Contractor’s new Vending Machines and equipment [refer to Attachment C.1 (Vending Equipment List by Facility) to this SOW], as directed by County Project Director...
