Specifications include, but are not limited to: operate and provide support for virtual coursebook services for UC Santa Cruz. This will include fulfillment of orders for physical and digital coursebooks that support the faculty and student population. In addition, the vendor will facilitate and provide the necessary services to collect and manage faculty coursebook adoptions. The selected vendor will also manage and provide the necessary platform and tools that integrate with Canvas to support inclusive access, deliver OER materials, access codes, and custom coursebook packets/readers. The chosen vendor will provide the resources and technical infrastructure to fully integrate with UC Santa Cruz’s LMS system called Canvas. Support services will include phone, email, and text support services, support ticketing system to track and resolve issues and requests.