The City requires: 1. The following operational standards from assigned security personnel. a. Provide a high visibility representative of the assigned facility for patrons and visitors. b. Observe and report any illegal or hazardous activities and/or items to law enforcement immediately. c. Provide information as directed to employees, the public, and visitors of assigned facilities. d. Deter loss, damage, or misuse of the property. e. Assist fire department, medical services, and police agencies as necessary. f. Uniforms must at all times be clean, pressed, without holes, and otherwise professional in appearance. g. Provide a daily log noting exceptional events and observations. h. Operate the closed-circuit television system and maintain its records as required by the City’s records retention policies. i. Maintain photographic and written records of banned persons, habitual offenders, and persons who have been advised about trespassing on City property. 2. Deliverables including Copies of guard tour logs and daily post logs bi-weekly to the City’s Community Services Manager, and at any time upon demand. Proposer must provide the following: 1. Verification that they can meet the City requirements for personnel listed above. 2. The schedule process and lead time required to provide a requested service. 3. The method through which they will demonstrate adequate supervision for all assigned security persons. 4. Examples of training materials, post orders, policies and procedures created or used by your company.
