Specifications include, but are not limited to: provide improved citizen-centric information and customer service to its community, while meeting high standards for design quality and visual appeal,capability of integrating additional features and functionality that may be identified in the future. • Design and layout that promotes the City’s culture, professionalism, and transparency. • User-friendly experience where visitors are able to quickly find the information they need and translate website content to the language they are most comfortable with. • Features that provide visitors the ability to electronically obtain, fill out, and submit desired forms including reporting citywide maintenance issues. • Quick and easy management of website design and content by staff at a variety of levels within the organization.
