Specifications include, but are not limited to: The City of Indio Office of the City Manager seeks the services of a highly-qualified vendor with expert professional/technical website design, development, implementation, hosting and support capabilities. The vision for the City of Indio website is to serve as a platform for tourist, business and civic engagement providing high quality online services and enhanced information sharing to bring our community together and increase civic participation. The goals of the City of Indio Website Redesign project are to: • Satisfy the requirement for public outreach, community engagement and social media; • Redesign the City website to make it easier for the community to easily and intuitively locate desired information and services; • Augment and enhance the way the City does business with its constituents by enhancing service delivery through cost-effective and convenient digital services accessible anywhere at any time; • Enhance greater transparency and citizen relations, while protecting the privacy of citizen information; and, • Engage the Indio community and facilitate citizen feedback. In March of 2021, a website assessment report was delivered to the City by ThirdWave Corp. The website assessment includes: 1. Website analytics analysis 2. Website benchmarking 3. Staff focus group reports 4. Staff and Community survey results The full Website Assessment Report is attached as Exhibit D.
