IFB-VS-15023 - ACCELA IMPLEMENTATION AND TRAINING SERVICES

Summary of Specifications:
The City of Longmont is seeking services for implementation and training related to Accela software. 

• Provide analysis and configuration for 4-6 complicated business processes to be implemented in Accela Automation and Accela Citizen Access software. Example: This could include submittal of liquor license applications online and processing by the City of Longmont with ability to renew the license online by applicant. The configuration of business processes would include configuring workflow, dropdown list values, data validation, fees, conditions, inspections, and scripting. • Assist with integrating our payment processor with Accela Citizen Access. • Provide Electronic Document Review (EDR) training for users on the Accela EDR product. Training for up to 30 staff member for a total of 20 half days of training over the course of a 4-6 month period. • Train City IT staff on setting up batch jobs and scheduling them. Train staff to configure notification email templates and write the EMSE scripts behind them that pass variables and dynamic links. • Assist with Tyler Munis interface and Cisco IVR if determined to move forward in 2015. • General scripting as requested.