RFP-DH-7503 Website Evaluation & Realignment - Website Evaluation & Realignment Study

Summary of Specifications:
The City of Longmont web site is designed to enhance customer service and the City’s image and provide timely convenient easy to use avenues for 24/7 interactive communication. The City of Longmont seeks a consultant to conduct the necessary research to determine our Customer’s needs and our City Departments’ needs to fulfill that mission, in addition the consultant will evaluate our current website to discover what changes need to occur. The selected consultant shall produce a report to substantiate suggested improvements being recommended. These changes and/or upgrades may include, but are not limited to, suggesting a complete redesign or realignment of our site and associated software and programming upgrades to carry through the report’s recommendations. The report should outline where changes and/or upgrades need to be made to bring our site up to date with current and future technologies, as well as navigational elements to facilitate the end users’ positive interaction with our site.