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Basic Information

Reference Number

0000357483

Issuing Organization

City and County of Denver Department of Aviation

Owner Organization

Denver International Airport

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

202474761

Title

ServiceNow Management Services

Source ID

PU.AG.USA.1640709.C16452101

Details

Location

United States, Colorado, Denver County

Delivery Point

United States, Colorado, Denver County

Purchase Type

Term: 01/06/2025 12:00 AM MST - 01/05/2028 12:00 AM MST
Option: One 2-year extension

Piggyback Contract

Description

Denver International Airport (DEN) Business Technologies Service Management Platform is ServiceNow. The application is used by DEN organizational units to request Information Technology service offerings. In additional to the management of IT service offerings several DEN organizational units use the ServiceNow application platform for tracking and maintaining their internal requests and services.

Dates

Publication

07/19/2024 09:00 PM MDT

Bid Intent

Not Available

Question Acceptance Deadline

08/09/2024 02:00 PM MDT

Questions are submitted online

Yes

Closing DateA - Latest Addendum

08/30/2024 02:00 PM MDT

Prebid Conference

07/26/2024 02:00 PM MDT

Contact Information

Sheila Motley

303-342-2170

contract.procurement@flydenver.com

Buyer Preferences, Guidelines & Requirements

General Requirements

- Certification/Training

- Employee Background Checks Required

- Insurance Required

- License Required

- Security Badges

- Training Required

Award Requirements

- All or None Award

Pre-Bidding Events

Event Type

Prebid Conference

Attendance

Recommended

Event date

07/26/2024 02:00 PM MDT

Location

Microsoft Teams Meeting - Virtual Event

Event Note

An optional Pre-Proposal Conference will be held virtually via a Microsoft Teams Meeting at the date and time listed above . See bid document for MS Teams Pre Proposal Meeting link.
See more

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Questions

Question Name	Question Description	Mandatory
Legal Entity Name	Please provide your legal entity name that you are submitting a response under.	Yes
Legal Entity Address	Please provide your legal entity address.	Yes
Legal Entity Phone Number	Please provide your legal entity phone number.	Yes
Age of Legal Entity	Please provide the year your legal entity was established	Yes
DBE Certified	Are you Disadvantaged Business Enterprise (DBE) certified or Non-DBE	Yes
Annual Gross Receipts	Please select your Annual Gross Receipts:	Yes

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Proposal Narrative	Complete responses to the Content Narrative as outlined in Section IV, which includes the required Equity, Diversity, and Inclusion Plan (EDI Plan)	Yes	No
Sample Agreement	Proposed Modifications to the Sample Agreement	No	No
Proposal Forms	Proposal Acknowledgement Letter – filled out completely and acknowledged all addenda, Proposal Data Form, Disclosure of Legal & Administrative Proceedings & Financial Conditions	Yes	No
Diversity & Inclusiveness in City Solicitations	Completed Online survey	Yes	No
Financial Forms	Exhibit B/Pricing Forms submitted as Excel File	Yes	No
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Disclaimer Thank you for your interest in our bid opportunities. Please carefully review all specifications and requirements. Failure to strictly comply with any specification or requirement may result in your bid’s disqualification.