2017-800-0215 - Technology Quality Assurance Consultant

Summary:  The Technology Quality Assurance Consultant provides oversight of the district Information Technology (IT) to include the IT contractor, network infrastructure, IT Help Desk and assessment & instruction personnel. The consultant serves as a liaison between the IT Contractor, assessment & instruction, district personnel and the chief officers.  This consultant supports and communicates the resolution of technology quality assurance and data integrity issues to the chief officers including periodic audit reports on the efficacy of all IT processes and procedures, including customer and user satisfaction.

D49 is looking for an independent contractor consultant that could be on site 10-15 hours a week

ESSENTIAL DUTIES & RESPONSIBILITIES
The following statements of essential functions and responsibilities are intended to describe the general nature and level of work being performed by individuals assigned to this position.  These statements are not intended to be an exhaustive list of all duties and responsibilities required of all personnel within this position.  Actual duties and responsibilities may vary depending on zone assignment and other factors. 
 

• Ensure data integrity across all district software systems, as assigned by the chief officers, to reduce redundancy and support continuity and accuracy across district data.
• Audit and analyze help desk requests and services provided by the IT contractor to ensure efficiency, accurate reporting, and proper routing of requests in routine reporting to chief officers.
• Monitor district technology to ensure efficient use of resources and support of enhanced student learning.
• Serve as a liaison in technology matters between senior leaders, the IT contractor, and education technology leaders, as requested by the chief officers.
• Ensure hardware and software support vendors are operating in compliance with board policy as it relates to technology.
• Audit the district level technology inventory to include, but not limited to, hardware equipment and software licensing.
• Write, review, revise and ensure the fidelity of implementation of the Technology Master Plan.
• Evaluate annually the levels of technology service and recommend the proper blend of internal and outsources services.
• Stay current with technology professional practices in the state of Colorado and the K-12 education field.
• Makes oral and written reports to the chief officer team, senior leaders, and board of education when requested.
• Perform other job-related related duties as assigned.

• This position will not have supervisory responsibilities.

• This position has no direct budget responsibilities.

• Must hold a bachelor’s degree in computer information systems or instructional technology. 
• An advanced degree or equivalent advanced training in computer information systems or school administration is preferred.

• Minimum of five years’ experience in a K-12 educational technology or instructional technology. 
• Minimum three years’ management/supervisory experience.
• Working knowledge of school information systems, help desk functions, business and operations information systems.

• Excellent oral and written communication and interpersonal relation skills
• Customer service and public relations skills
• Critical thinking and problem solving skills
• Organizational skills
• Supervisory/management skills
• Ability to diffuse and manage volatile and stressful situations.
• Ability to manage multiple priorities and tasks with frequent interruptions
• Ability to communicate effectively with various stakeholders
• Ability to perform responsibilities without the necessity of close supervision
• Must be proficient in the use of personal computers and software applications on major platforms including Windows, Apple, Google and Kindle devices
• Familiarity with HIPAA, FERPA, CORA, and CDE data privacy & security

• Criminal background check required for hire
• Valid Colorado driver’s license required for hire