The Town of Parker is soliciting responses from qualified Contractors to assist with engineering and installing a replacement telephone system at all locations with a hosted telephone solution which needs to incorporate features that include find me/follow me, voicemail to email, chat, conferencing, call recording, call management, paging, fax and other modern telephone system features. The Town must maintain its four-digit extension plan, all existing DID (Direct Inward Dial), reuse all existing local and long-distance telephone numbers, and maintain all analog lines. The proposed solution must be able to work with a mobile work force while being transparent to the end users.
The proposed solution needs to be a hosted, enterprise quality, 99.99% availability, configurable, secure voice/end-to-end encryption, easy to maintain IP-based and converged telephone system. Contractors shall provide options for affordable desk phones and headsets. Contractors shall assume that they will provide the labor to design, furnish, install and provide training for end users plus administrators. The successful Contractor shall develop a detailed design including system, dial plan, and QoS (Quality of Service) design for the IP phone solution, and develop a bill of materials for hardware, etc.
