Specifications include, but are not limited to: The contractor shall be responsible for managing and providing all services for the continued O&M of the DCAS including all functions, components and supporting applications. Project Start-Up/Initial Implementation - A. The Contractor shall participate in a program kickoff meeting at the start of the contract. The purpose of the meeting is to introduce key State and Contractor support personnel; discuss plans; examine the status of any risks or issues; and address any other issues that the State and/or the Contractor may wish to discuss. B. The Contractor shall conduct a program startup review orientation meeting for the District project team. Upon 30 days of contract award, the Contractor shall provide an Implementation Plan which includes a Staffing plan with an organizational chart attached. The Contractor shall outline its startup activities including timelines to support the transition. The plan should also include: 1. Management Approach – Including project assumptions and constraints and the overall approach to project management. 2. Support Work Plan – Including the comprehensive methodology for implementing the support solution in a phased approach and detailed project schedule. The support plan shall include work activity descriptions, work activity dependencies, work activity durations, resources, deliverables, and timeline for each aspect. 3. Personnel Approach – Including the roles, responsibilities, and allocations of each resource assigned to the effort, the approach to transitioning personnel between each life cycle phase, and the approach to estimating levels of resources required. 4. Communication Approach – Including the methodology for communicating status, issues, and risks to stakeholders. 5. Risk Management Approach – Including the process, methods, tools, and resources that will be applied to the support model for risk management. The information the Contractor presents must describe how the Contractor will identify and analyze risks, the basis for prioritizing risks, how the Contractor will develop and implement risk responses, and how the Contractor will measure success of those responses. C. The District reserves the right to require modifications and changes to the Contractor’s Implementation Plan. The Contractor shall modify and/or provide additional information regarding its Staffing/Implementation Plan, as required by the District. D. Upon request by the District, the Contractor shall update and submit a final Support Implementation Plan to the District within a timeframe specified by the District. If additional revisions to the implementation plan are necessary, the Contractor shall continue to revise, as requested by the District. E. The contractor shall provide an electronic copy of the final, approved Implementation Plan to the District...
