Specifications include, but are not limited to: Policy Review and Coverage Verification Services a. Provide the District with complete insurance policies (including a declarations page for each coverage) or a binder prior to the expiration of existing coverages. If the binder is initially provided, policies must follow within sixty (60) calendar days. b. Review and evaluate new and renewal policies, endorsements, and/or related documents to assure all conform to the requested coverages, services, costs. c. Issue Certificates of Insurance and maintain records of certificates issued. d. Provide periodic status reports identifying all outstanding insurance issues to include strategies and timelines for resolving those issues. e. Prepare an insurance policy register for the District outlining (at a minimum) coverage, carrier, policy number, policy term, limits, deductibles, and premiums. f. Reconcile asset schedules and insurance policy schedules. General Service and Administrative Support a. Prefill all insurance applications. b. Gather underwriting information from financial reports, online data, loss reports, and physical site inspections (as needed). c. Integrate loss control and safety resources available from insurers. d. Attend internal meetings and public meetings, as requested. e. Provide designated staff to process requests for a District Certificate of Insurance within two business days of request. Claims and Client Advocacy a. Schedule, attend, and spearhead claims review meetings. b. Liaise with adjusters, client departments, and third-party administrators (as applicable). c. Assist in coverage clarifications with underwriters as needed. d. Assist with claim documentation and coverage interpretation to assure the District receives maximum loss recoveries in a timely manner. e. Advocate on District’s behalf and assist in the resolution of disputes or service concerns with insurance providers. FEMA Support a. Prepare spreadsheets in FEMA format for catastrophes, as requested. b. Audit and maintain spreadsheets with claim data, payments, loss estimates and insurance deductibles for each location, as requested. Renewal Support (applicable only in the event of a renewal) a. Attend a pre-renewal meeting to discuss current coverages and risk management goals. b. Prepare a proposed renewal timeline with key milestones. c. Provide renewal proposal for all coverages.
