The selected firm will manage the daily receipt of billing and late notice files, data manipulation, inserting, mailing, and reporting processes. The proposals shall demonstrate the firm, and its staff or teams’, extensive experience in the following areas: • Receiving utility billing and late notice files in PDF or other electronic formats for efficient printing. • Manipulating customer data to ensure accurate customer mailing address and coding with USPS CASS and NCOA standards with address barcoding. • Inserting return envelopes, flyer-size letters, and other necessary documents into utility bill mailings. • Mailing of bills and late notices in accordance with USPS requirements for optimal postage discounts and ensure optimal deliverability.
