Specifications include, but are not limited to: The selected vendor must plan, organize, direct and staff the shelter in a mode that ensures quality administrative and management services, to include but not limited to properly supporting the following: adopting services; rescue services; roster services; customer services; public education, and community risk reduction; staff training; animal training/behavior modification services; fostering services; volunteer services; veterinarian services, etc. Thus, the successful and selected vendor will provide an appropriate staff pattern that ensures quality Animal Shelter operation services. The full-time employee (FTE) or equivalent range anticipated applicable to this RFP is 63 to 82 FTEs. Selected vendor innovation is expected in staffing. Shelter Manager. Selected vendor shall employ a shelter manager to run the facility and oversee animal shelter operation services. The manager must have a minimum of five (5) years supervisory experience at an animal shelter or at an animal humane society with a physical shelter location that houses at least 4,000 animals per year. At least two years ofthis experience must have been as the Executive Director or Shelter Director at the animal shelter or animal humane society shelter. Post-secondary education degree may be substituted for at least three years of non-managerial experience. The candidate forthis position is subject to approval by the County’s Project Administrator. Training. The selected vendor shall provide proof of completion of minimum required training for staff and volunteers at the time of hire and for continuing education courses. A planned, effective training program can enhance communication and accountability, and have a positive impact on service to customers, complainants and animal owners. The selected vendor must provide documentation of all training conducted as outlined in the following Training Plan which includes Conflict Resolution and Annual Training.
