Specifications include, but are not limited to: Assign a dedicated project team to include experienced apparel and promo product sales support team and back office. Extensive product knowledge Quoting and negotiation skills Personalized post sales follow-up Efficient proofing and order management process Consistent order tracking and follow-up Session and cart abandonment follow-up Email replenishment and remarketing campaigns Implement Marketing & Promotional Campaigns to Drive Revenue Introduce new service and benefits of using PawPrints site over the competitor Discounts to first time users/high volume customers Launch and seasonal coupon codes Social media templates Sales flyers Provide Online Reporting and Analytics Monthly reporting providing report of sales and an invoice for payment Web-based ad hoc reporting Sales by various categories Sales by periods of time Sales by customer Sales by product type Provide continuous updates to the portal’s design and product catalog to insure the customers see new options on virtually every new visit. Portal design should include a page(s) of core GSU branded products with pre-approved design templates for frequently ordered items such as polos, tablecloths, pens/pencils, hats, etc. Provide the technical experience and support capabilities to brand the site and communication channels to GSU PawPrints standards so that the customers believe that the ordering portal is a seamless extension of services that PawPrints already provides to GSU customers. Single Sign-On (SSO) capabilities Site able to live on the GSU domain Credit card charge receipts Customer estimates and proofs Automated transaction and marketing email Shipping with either PawPrints branding or in generic packaging and labeling Provide the technical experience and support availabilities for seamless collection of payments from customers and commission payments to GSU PawPrints Vendor will accept GSU internal chargeback speed codes or purchase orders, p-cards, credit cards, checks and electronic payments. Speed codes (aka speed types) are GSU internally generated codes that are associated with departmental funding accounts for paying for services and supplies. Vendor will provide PawPrints with a retail “clean” invoice and a discounted invoice for each job. The discounted invoice will reflect the partner revenue share percentage. GSU PawPrints receives payment from customers for all jobs. GSU PawPrints pays vendor for the discounted invoices (full customer price minus percentage of sales as commission).
