Get instant access

to solicitation details & future business opportunities.

Get Access

Vendor packages with access to similar open solicitations

Statewide

Matching bid notifications & access to all Statewide & Group bid details

Group

Matching bid notifications from participating agencies

Basic

Access participating agency bids

Basic Information

Reference Number

0000371539

Issuing Organization

East Hawaii Region of HHSC

Owner Organization

Hilo Benioff Medical Center

Solicitation Type

RFQ - Request for Quote (Informal)

Solicitation Number

25-0198

Title

25-0198 HBMC RFQ CVO, Verification, and Ongoing Outsourced SRVCs

Source ID

PU.NP.USA.1984907.C17973176

Details

Location

United States, Hawaii, Hawaii County

Purchase Type

Term: 03/01/2025 12:00 AM HST - 02/28/2026 12:00 AM HST

Piggyback Contract

Description

Overview and Services Requested:
1. EHR is seeking CONTRACTORS who can provide three (3) different tiers of services that are critical in the initial and ongoing credentialing process with healthcare providers within an acute hospital setting. The three tiers are provided below and will be expanded upon in this RFQ.

i.          Tier 1-Perform of Credentialing and Verification services including, but not limited to the following:
            a.         Initial credentialing
            b.         Primary Source Verification
            c.         Transcript validation
            d.         License verification
            e.         Reference validation
            f.          Detailed Background checks
            g.         Malpractice checks
            h.         Exclusion Listing Medicare/Medicaid
            i.          Compliance with all laws local, state, and nationally
            j.          Compliance/Noncompliance with any upcoming regulations at local, state, and national levels
            k.         Recredentialing, etc.

ii.         Tier 2-First Credentialing and Re-Credentialing Payor Enrollments, expected charges are as follows:
            a.         Charges Per application
            b.         Charges Per provider
            c.         Charges Per payor

iii.        Tier 3-Ongoing and Routines monitoring of “Red Flags” with immediate reporting
            a.         DEA status
            b.         Hawaii License status
            c.         Malpractice status
            d.         ACLS and/or PALS compliance
            e.         Hawaii Controlled Certification, etc.

HHSC reserves the right to order these services that may be required during the contract period, and it also reserves the right not to order the services bid upon by the CONTRACTOR, if it is found that such services are not required by HHSC during the period covered by this contract.

The quotation must address and contain, at a minimum, the following:

Provide the following information with your quote:
1. 1. 1. A brief description of proposer’s background and organizational history.
    2. A description of adequately trained staff for the work described herein (number of technicians, project managers, etc.) with your submission.
    3. A listing of staff that you will have working on this account.
    4. Staffing that is not residing in a foreign country, while performing this work.

Written acknowledgement agreeing to provide the services and verifying the firm is qualified pursuant to requirements of the “Scope of Services.”

Technical proposal narrative detailing how the Scope of Services will be performed.

Provide two (2) references of clients for whom the firm has provided similar hospital based services within the last two (2) years. References must include: Name, Date of Services, Location, Email, and Phone. Contact will be made to references provided with viable quotes.

A list of relevant experience with similar projects demonstrating a minimum of three (3) years of experience/expertise in similar sized healthcare organizations, governmental healthcare organizations preferred, but not essential. Other areas of healthcare delivery will be equally assessed.

CONTRACTOR preference given to NCQA certified organizations.

CONTRACTOR organization must be MD Staff competent. Must utilize MD Staff or another similar product that is MD Staff compatible, as all current hospital workflows follow MD Staff protocols.

CONTRACTOR quotations should provide pricing appropriate to the services being requested and provided. We desire to have a CONTRACTOR that can perform each of the requested services and preference will be given to those vendors that can perform all aspects of all requested services. However, we will entertain CONTRACTORS that do not have the bandwidth to perfiorm all services (must perform 2 out of the 3 to submit a quote).

All pricing to perform services will be provided in a per file or per job capacity. We do not desire any quote with FTE quotes. We do not desire any quotes with rates per hour. If a CONTRACTOR provides a quote that is outside these requested costing parameters, we will dismiss the quote without any further review.

Dates

Publication

12/24/2024 03:17 PM HST

Bid Intent

Not Available

Question Acceptance Deadline

01/10/2025 02:00 PM HST

Questions are submitted online

Yes

Closing Date

01/28/2025 02:00 PM HST

Contact Information

H. Frank Schneider

808-932-3112

hschneider@hhsc.org

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Additional Bidding Instructions

All pricing to perform services will be provided in a per file or per job capacity. We do not desire any quote with FTE quotes. We do not desire any quotes with rates per hour. If a CONTRACTOR provides a quote that is outside these requested costing parameters, we will dismiss the quote without any further review.
i.          Tier 1-Perform of Credentialing and Verification services including, but not limited to the following:
            a.         Initial credentialing
            b.         Primary Source Verification
            c.         Transcript validation
            d.         License verification
            e.         Reference validation
            f.          Detailed Background checks
            g.         Malpractice checks
            h.         Exclusion Listing Medicare/Medicaid
            i.          Compliance with all laws local, state, and nationally
            j.          Compliance/Noncompliance with any upcoming regulations at local, state, and national levels
            k.         Recredentialing, etc.

ii.         Tier 2-First Credentialing and Re-Credentialing Payor Enrollments, expected charges are as follows:
            a.         Charges Per application
            b.         Charges Per provider
            c.         Charges Per payor

iii.        Tier 3-Ongoing and Routines monitoring of “Red Flags” with immediate reporting
            a.         DEA status
            b.         Hawaii License status
            c.         Malpractice status
            d.         ACLS and/or PALS compliance
            e.         Hawaii Controlled Certification, etc.
1. CONTRACTOR will also provide, in their quote for the RFP, a pricing table that reflects some minor alterations in the services requested, the table should reflect the following:

Tier Cost/Completed File Expedited (1-5 days) Cost/Completed File
Tier I
Tier II
Tier III

Disclaimer Thank you for your interest in our bid opportunities and we welcome you to submit a response. Please be sure to review and comply with all specifications and requirements.