HSPLS is seeking proposals/quotes for E-Rate Category 2 Services for MIBS : Eligible Managed Internal Broadband Services (MIBS) of E-Rate Eligible Equipment • Services provided by a third party for the operation, management, and monitoring of eligible broadband internal connections are eligible managed internal broadband services (e.g., managed Wi-Fi). • E-Rate support is limited to eligible expenses or portions of expenses that directly support and are necessary for the broadband connectivity within schools and libraries. Eligible expenses include the management and operation of the LAN/WLAN, including installation, activation, and initial configuration of eligible components and on-site training on the use of eligible equipment. • In some eligible managed internal broadband services models, the third-party manager owns and installs the equipment and school and library applicants lease the equipment as part of the managed services contract. In other cases, the school or library may own the equipment, but have a third party manage the equipment for it. Basic Maintenance of Eligible Broadband Internal Connections • E-Rate support is available for basic maintenance and technical support appropriate to maintain reliable operation when provided for eligible broadband internal connections. The following basic maintenance services are eligible: Repair and upkeep of eligible hardware. Wire and cable maintenance. Configuration changes. Basic technical support including online and telephone-based technical support. Software upgrades and patches including bug fixes and security patches.
