Specifications include, but are not limited to: A. Development and facilitation of a comprehensive student, faculty, staff customer products and services survey on what the priorities for the bookstore are, what type of educational materials should the bookstore offer, what future services are needed, and any other topics that consultant may consider. B. Written findings and recommendations based on survey results. C. Written analysis and recommendation for improvement or viability other model of service delivery for current bookstore operations (merchandising, educational material delivery). D. Report on competitive strategy review for each campus. E. Development of a financial pro forma of current versus proposed improvements to operations. F. Report on solutions for a traditional and non-traditional population of students and recognize their diverse needs. G. Assistance with the implementation of recommendations to improve the delivery of educational material and services to students...
