Governors State University (GSU) is seeking proposals for 24/7/365 Managed Security Services to augment existing information security staff. The University expects the firm to provide the following: Managed detection and response services Determining cause/origin, impact, and approximate severity of potential security events including timelines of events and systems affected. Monitoring and identification of logs and network traffic for security incidents Managed SIEM functionality including environment specific tuning and rule development Analysis and investigation of potential threats Delivery of alerts to university security staff Consultation to university information security staff as needed to assist with and/or advise on threat remediation Consultation with university security and technical staff to determine the appropriate systems, logs, alerts, and other information to be included for processing as part of the service offering. Produce artifacts used to satisfy requests from various audit entities Internal vulnerability scanning and reporting Routine network enumeration Customer Visibility (e.g. Dashboards/SIEM console) Compatibility with existing university infrastructure, including Cisco, Aruba, Palo Alto, Microsoft Defender, Windows Server, Linux, Azure AD/Entra ID, VMWare
