Specifications include, but are not limited to: It is the intention of these specifications that the Vendor hereunder shall provide all necessary goods and services to provide dental laboratory services for the Iowa Veterans Home residents. All services shall be billed to and paid by IVH. 2.1 All services performed under this Request for Bid shall be in accordance with all applicable State and Local laws governing the operation and provision of a Dental Laboratory. The laboratory shall meet OSHA’s standards for infection control. 2.2 The Contractor shall provide all labor, clerical support, furniture, office space, utilities, ancillary equipment and supplies necessary for prosthodontic services of the Dental Laboratory. 2.3 The Contractor shall maintain all required certifications and licensure within the State of Iowa for their professional staff providing services as described. 2.4 The Contractor shall provide services during normal business hours. No pick up or deliveries are required on weekends or State holidays. 2.4.1 - Once weekly ship – out and delivery Monday through Friday in the Dental Clinic, to include but not limited to: a. All impressions b. All necessary procedures relating to prosthodontic care c. One-week turnaround time required for dentures d. One – two-week turnaround required for crowns and bridges 2.5 The Contractor shall maintain all records related to the professional services and duties pursuant to the Request for Bid. These records are the property of the Iowa Veterans Home Dental Program or designated representative. 2.6 The Contractor’s facility shall have a capacity to handle the volume of work expected. In FY19, the Department orders amounted to approximately $15,000.