Specifications include, but are not limited to: a. ISP shall provide connectivity via two Gigabit Multimode Fiber interfaces. i. We have two firewall appliances; one in active mode and one in standby mode. ii. These interfaces will need to be mirrored. b. The termination point must be located in the district network aggregation point i. Located in North Scott High School at 200 S. 1 st Street, Eldridge, Iowa, 52748. c. ISP shall provide bandwidth 24 hours per day, 365 days per year with maintenance exceptions. d. ISP shall have network engineering support 24 hours per day, 365 days per year. e. ISP shall maintain network monitoring capability and notification to NSCSD at the point of any disruption of service. f. ISP shall provide a contiguous range of 30 Public IP addresses. g. ISP shall grant NSCSD control over DNS services as primary with authoritative control. h. ISP shall install all services, equipment and cabling needed in the proposal. i. ISP shall guarantee quality of service—minimum uptime 99% per month with minimum of 4-hour response and resolution to problems, with documented discounts given for outages exceeding 4 hours. NSCSD to allow for brief pre-arranged outages during off-hours for vendor maintenance.
