1. Services Janitorial Services Provide janitorial services at the Pleasant Hill CSS office as detailed in Attachment A. The Successful Bidder shall be responsible for the expense associated with purchasing any necessary cleaning supplies and equipment used to provide the services as specified in Attachment A. Provide janitorial services during non-office hours, on weekdays after 4:30 pm, or on weekends. The Successful Bidder shall only enter the CSS office during the agreed upon days and times unless given prior authorization from CSS. Only janitorial staff who are assigned to clean shall enter into the CSS office. Family members and friends are not allowed inside the office at any time. 2. Communication Plan The Successful Bidder and CSS shall discuss and agree upon a communication plan that each party will follow in regards to any issues that arise. In any event, the Successful Bidder shall respond to a contact from the CSS no later than 4:30pm of the following weekday. 3. Facility Physical Security The Successful Bidder shall ensure that any and all entrances and exits utilized in the course of gaining access to the facility for the purposes of this Contract are secured during the Successful Bidder’s use and exiting of the facility. If keys or codes to the facility’s locks provided by the Agency and under the control or use of the Successful Bidder become lost, stolen, or compromised; or if a lock becomes damaged (e.g., a broken-off key) as a result of the Successful Bidder’s control or use, the Successful Bidder shall be responsible for the cost of re-keying, re-coding, or otherwise repairing or replacing the locks (as determined by the Agency).