The Iowa Department of Health and Human Services (“Agency”) intends to contract for delivery of high-quality healthcare services for the Iowa Medicaid, Iowa Health and Wellness Plan, and Healthy and Well Kids in Iowa (Hawki) programs. The Agency seeks to improve the quality of care and health Outcomes for Medicaid and Children's Health Insurance Program (CHIP) Enrolled Members while leveraging the strength and success of current initiatives. The Program has been designed to emphasize Enrolled Member choice, Access, safety, independence, and responsibility. Contractors shall provide high quality healthcare services in the least restrictive manner appropriate to an Enrolled Member’s health and functional status. Contractors shall be responsible for delivering covered Benefits, including physical health, behavioral health and Long Term Support Services (LTSS) in a highly coordinated manner. The Program is intended to integrate care and improve quality Outcomes and efficiencies across the healthcare delivery system, in turn decreasing costs through the reduction of unnecessary, inappropriate, and duplicative services. The IA Health Link program enrolls the majority of the Iowa Medicaid and CHIP populations.
