The University of Maine System (UMS) sought responses to develop a list of companies providing tutoring services as defined in this document. To meet minimum qualifications to be on the University’s list of companies who offer tutoring services the Contractor must meet or exceed the following standards for selection and review of tutors: • The University requires a minimum of a bachelor’s degree and/or, for technology and computer science subjects, qualifying certifications. • The University requires exams for each subject the tutor is selected for with a minimum passing score of 80. • The University requires new hires (tutors) are screened carefully including: interview(s) and thirdparty background checks (criminal background checks and education verification). • The University requires that you perform periodic reviews on your tutoring staff or professionals. • The University requires that you perform periodic repeats of third-party criminal background checks. • The University requires that you provide your tutors with resources (articles, documents, videos, etc.) and professional development. • The University requires that you provide synchronous support and asynchronous tutoring support 24x7 and online collaborative workspace for tutor and student.
