1177503 - Heavy and Automotive Original Equipment Manufacturer (OEM) Parts and Service –

Heavy and Automotive Original Equipment Manufacturer (OEM) Parts and Service – Mack

The intent is for the County to enter a contract for the service repairs and parts from Automotive and Heavy Original Equipment Manufacturer certified dealers. Service repair requests will be performed both at the County facilities and/or the contractor’s facility. The County requires that the contractor provide Original Equipment Manufacturer certified trained technicians to perform requested service repairs. The contractor must have the ability to provide online access for OEM diagnostic software for technical manuals, recall information, service bulletins, and online training for all manufacturers on this IFB. The County also requires that all ordered or installed parts be of Original Equipment Manufacturer specifications. All service repairs and parts need to be covered by Original Equipment Manufacturer warranty.

The County will be supplied with a quote on all service repairs and County’s approval given before any repairs are started. Any additional repairs not included in the original quote need to be identified, submitted, and approved by the County before being performed. All repairs will be invoiced by line item and match all supplied quotes for labor hours and parts.

The contractor is required to maintain a safe and environmentally controlled workspace while at all county facilities. The contractor is responsible for any cleanup required after service repairs and proper disposal of materials.

The procurement of Original Equipment Manufacturer service repairs and parts is intended to maintain operations of all equipment as factory new. It is also the intent not to jeopardize any factory warranty with the replacement of non-Original Equipment Manufacturer parts. Any non-Original Equipment Manufacturer part needs to be supported by the original manufacture as an approved replacement part.