Specifications include, but are not limited to: 1. Processing requests for hearing aids, monitoring loaned hearing aids, and maintaining an adequate inventory of aids to meet the needs of infants, toddlers, and school age children up to age 21, who have a diagnosed hearing loss; 2. Processing requests for videos and downloadable resources that provide unbiased information about language and communication options for parents of children who are deaf or hard of hearing; 3. Communicating with other audiologists and families as needed to ensure that eligible children receive appropriate hearing aids; 4. Collaborating with staff in the Division of Early Intervention/Special Education Services to develop and implement outreach and public awareness activities to inform parents of children with hearing loss, audiologists, infant and toddler service providers, and school age educators about the HALB.