Specifications include, but are not limited to: Process services for the purpose of providing In Personam Service for approximately 92 cases per month to pursue legal action against Non-Custodial Parents for child support customers located in the Lower Eastern Shore of Maryland, Delaware and Virginia which include: Wicomico, Somerset, Dorchester, Worcester Counties in Maryland Sussex County, Delaware and Accomack County, Virginia. The scope of this project is limited to the service of process necessary for BOSE to effectively establish and enforce child support orders. The protocol by which the BOSE secures service of process can be summarized as follows: A. BOSE initiates legal action with the Court by filing a complaint, petition, summons, etc., with the Clerk of the Court. B. After reviewing the filing, the Court issues process that will need to be served on the various parties involved with the proceeding. The process will be returned to BOSE for service to the parties.