Specifications include, but are not limited to: The Contractor shall operate on its own account and manage the activities of the College Bookstores and provide services that are deemed in the best interest of the students, faculty, and staff of the College at no monetary reimbursement from the College. Contractors must guarantee, to the satisfaction of the College, quality performance and delivery in providing bookstore services in an efficient and effective manner. The Contractor must provide competent, skilled, and professional individuals to assure quality performance of duties. Each Contractor is to provide an organizational chart for each position. The College shall have the authority to require the Contractor to remove from the site any employee of the Contractor who shall be deemed incompetent or detrimental to the best interests of the College. Removal will be accomplished through the Contractor’s management staff. Employees of the Contractor shall be informed that they are not employees of the College, but they are expected to conform to the College’s policies and regulations. Under the exclusive rights granted to the Contractor’s company, the company shall sell books and merchandise considered typical sale items for a College bookstore, as well as operate concessions for souvenir sales, as specified by the College, while adhering to the College’s Financial Aid Policy.