Specifications include, but are not limited to: Contract Activities – General Information The Contractor agrees to provide all equipment and staff required to adequately perform the Contract Activities. In the event of mechanical breakdown, the Contractor agrees to provide backup equipment to complete service. Equipment failure will not constitute an acceptable reason for failure to perform Contract Activities. Snow and ice removal services shall be considered as both “automatic’ and “on-call.” The Program Manager will provide the Contractor with the names of individuals authorized to request snow and ice removal activities. The Contractor agrees all snow and ice removal services shall be performed according to Schedule A – Statement of Work Specifications and any schedules mutually agreed upon by the Contractor and Program Manager. The Contractor agrees: Automatic snow removal / plowing service will be performed for snowfalls of TWO – SIX (2” – 6”) inches or more. On-Call service may be requested for additional snowfall when required. All automatic snow removal services shall be completed prior to 7:30 a.m., Monday through Friday, excluding State Holidays. On-Call snow removal services shall be completed within two (2) hours of the request for service. On-Call deicing service shall be completed within two (2) hours of the request for service. The Contractor will supply deicer. Deicer must be approved by the DNR Program Manager prior to application. Holiday service, if required, shall be requested at least 24 hours in advance by the Program Manager or designee. No Contract Activities will be required on Saturdays or Sundays. On-Call accumulated snow removal shall be completed within 24-hours of the request for service. The Contract Administrator or Program Manager shall provide the Contractor with a list of DNR contacts authorized to approve snow and ice removal activities. The Contractor shall provide the Contract Administrator with a contact name and telephone number to be used as a 24-hour contact. Exact snow and ice removal requirements are unknown. The Contractor shall be responsible for providing services as described and / or as requested. The State is not obligated to purchase these services in any specific amounts. Snow and Ice Removal Specifications The Contractor agrees to use care and caution while performing snow plowing, shoveling, de-icing or snow removal near structures, landscaping, vehicles, and pedestrians to avoid personal injury or property damage. The Contractor agrees to remain responsibility for the repair, replacement, relocation, or cleanup of damages to or displacement of State managed property or private owned property as a result of Contract Activities. State managed or private owned property may include, but is not limited to, parking lot, office building(s), curbs, parking curbs, bumper blocks, speed bumps, pavements, shrubs, fences, lawn, landscaping, vehicles, etc. The Contractor agrees to perform a fall site inspection of the parking lot and entrances prior to first snowfall (but not later than October 30th) each year, to verify the location of curbs, parking bumpers, speed bumps, walkways, obstructions, landscaping, site features, etc. which may incur damage during snow and ice removal. Damage and / or defects noted at the fall site inspection must be documented and reported to the Program Manager. The Contractor may provide written and / or photographic documentation to establish conditions prior to beginning snow and ice removal each year. The Contractor agrees to perform a spring site inspection of the parking lot and entrances by May 1st each year, or as soon as conditions permit, to determine whether damage has occurred during service and to schedule repair or replacement with the Program Manager or designee. Damage or defects noted during the spring site inspection which were not documented during the prior fall site inspection will be attributed to the Contractor. The Contractor agrees to repair and / or replace damage or defects incurred as a result of Contract Activities. Repair / replacement will be completed by June 1st each year, or as soon as conditions permit. Failure to complete may result in an invoice credit per Section 1.6, below. Snow and ice removal services shall be considered as both “automatic” and “on-call.” The Contractor agrees to provide “automatic” snow removal / plowing and deicing services prior to 7:30 a.m. Monday – Friday for snowfalls of TWO (2”) to SIX (6”) or more inches. The Contractor agrees to provide “on-call” snow removal / plowing services, de-icing and / or parking lot deicer or sand within two (2) hours of request for service by the Program Manager or designee, and accumulated snow removal within 24 hours of request by Program Manager or designee. Automatic and On-Call: The Contractor agrees to plow snow from parking lot entrances to provide a clear line of site at entrances and to remove snow from building entrances and sidewalks. The Contractor may remove snow with a shovel or snow blower. The Contractor agrees to supply and spread Program Manager approved deicer at building entrances and sidewalks when a snowfall occurs, and / or icy conditions exist. The Contractor agrees to utilize best judgment when applying deicer to prevent slip and fall accidents and ensure the safety and security of the public and employees. NOTE: Spreading of Contractor supplied deicer may be required on a frequent basis, as often as necessary, and as requested by the Program Manager or designee. The Contractor and the Program Manager should discuss spreading of deicer prior to the start of snow removal season to clarify expectations. On-Call: The Contractor agrees to provide and apply deicer for the parking lot and driving areas. Deicing of the parking lot and driving areas shall be performed on an “on-call” basis only, within two (2) hours of request for service by the Program Manager or designee. On-Call: The Contractor agrees to provide and apply sand for sanding the parking lot and driving areas. Sand spreading shall be performed on an “on-call” basis when requested by the Program Manager or designee. On-Call: The Contractor agrees to remove and relocate accumulated snow to a Contractor provided location when snowbanks interfere with traffic, parking, and / or clear vision to roadways. Removal of accumulated snow to be performed “on-call” ONLY within 24 hours of request for service by the Program Manager or designee. Service may require the use of heavy equipment (i.e., front-end loader). The Contractor may use owned or rented equipment or a subcontractor to remove accumulated snow. If a subcontractor is utilized, the Contractor agrees to provide the required subcontractor information.