The City of St. Louis Department of Public Safety (“DPS”) is seeking proposals from qualified organizations for the implementation and operation of an alarm registration and false alarm management (“ARFAM”) program. The successful Respondent shall develop the ARFAM system interface with the SLMPD CAD as an integral part of maintaining compliance with Alarm Ordinance No. 66264 (the “Ordinance”). Effective interfaces shall ensure that all parties share and benefit from the most current and accurate information and do not cause any disruption to the City and SLMPD operations. The successful Respondent will also be responsible for supporting a comprehensive false alarm fine appeal management process to be managed by DPS. The successful Respondent shall provide appropriate supplies and services for the ARFAM program. The successful Respondent will be responsible for providing and maintaining a web-based system for alarm companies to register and monitor their alarm systems, deposit and manage escrow funds, transfer alarm systems between companies, correspond with alarm companies, and manage other service-related questions.
