The Contractor shall design the HIV Education and Training Program to provide standardized information about HIV disease, treatment, and self-management to Missouri HIV Case Managers statewide. In the designing of the Education and Training Program, the Contractor shall collaborate with the Department’s Director of HIV Case Management, Quality Service Managers, and Case Management Educators. The Contractor shall incorporate HIV medical care guidelines and recommendations from, but not limited to, the Department of Health and Human Services (DHHS), Centers for Disease Control and Prevention (CDC), Health Resources and Services Administration (HRSA), National Institutes of Health, and the HIV Medicine Association of the Infectious Diseases Society of America into the Education and Training Program. The Contractor shall include web-based educational modules and face-to-face skill-building presentations in the Education and Training Program, which shall include learning needs assessments, orientation modules, continuing education modules and skills-building training modules. The Contractor shall design and implement an in-person Case Manager Education and Training Seminar (CMETS). The Contractor shall design, implement, and maintain an HIV Case Management certification process and make it available to the Case Management Supervisor to review.