Specifications include, but are not limited to: Request for license office services in Independence, MO. This RFP constitutes a request for competitive, sealed proposals for the provision of quality customer service and office management services in the most effective and efficient manner possible to serve individuals seeking motor vehicle and driver licensing services; a. The contractor must follow all state and federal laws and obtain all required insurance under the contractor name as awarded. b. The contractor shall assume all legal and financial responsibility for the facilities, utilities, operating costs, and the contractor’s employee’s salaries, taxes, FICA, employee fringe benefits, workers compensation, employee insurance, minimum wage requirements, overtime, etc., and agrees to indemnify, save, and hold the State of Missouri, its officers, agents, and employees, harmless from and against any and all loss; cost (including attorney fees); and damage of any kind related to such matters except as otherwise required by law. c. The contractor shall not change the contractor’s business organization type or operating structure, including the Contract License Office Manager, as defined in Attachment 3, owners, or officers, except as otherwise specified herein. If the business organization type or operating structure changes, the state agency must be notified immediately and such change may result in the termination or cancellation of the contract. d. The contractor shall not change their Federal Employer Identification Number (FEIN) associated with the license office without prior written consent from the state agency and the Office of Administration. e. Upon request by the state agency, and within three (3) business days of the request, the contractor must provide the state agency with its legal and binding operating agreement, partnership agreement, bylaws, or other similar document indicating, at a minimum, the following: 1) All members, partners, officers, individuals, and entities with an ownership interest in the entity that has been named in the contractor’s awarded proposal, and their respective ownership interests;
