These requirements will be incorporated into the contract for Security Guard Services. Proposal responses will be considered acceptance of these requirements unless expressly stated otherwise as a redline to the Security Guard Service Agreement. Suppliers must be capable of meeting or exceeding the following service level specifications: • Supplier will provide supervision for all guards and who will serve as a liaison between the Supplier and CLIENT with respect to any and all issues, concerns, and relevant information including communicating CLIENT policies and procedures to the other guards and enforcing those policies and procedures with respect to its guards. • Guards will need to be equipped with uniforms that foster a professional consistent appearance • Uniforms will be provided by the supplier • CLIENT will reserve the right, at its sole discretion, to require the Supplier to remove any guard for any lawful reason and request a suitable replacement from the Supplier. • Supplier will be responsible for the hiring and training of all guards, including any replacement of existing guards • CLIENT will not pay for training costs • To the extent permitted by law, and at Supplier’s sole cost and expense, Supplier shall be responsible for conducting criminal background checks on all guards used to perform any services for CLIENT and for certifying to CLIENT that there is nothing revealed by such background checks of said guards that would create a reasonable doubt about the utilization of same for the services in a safe manner and with proper regard for the security of CLIENT and its employees, affiliates, subsidiaries, customers, vendors and other third parties. • Supplier shall be responsible for certifying that any and all guards whose background checks indicate the following convictions shall not be assigned to CLIENT or any of its affiliates or subsidiaries: any felony conviction, any conviction resulting in time spent in jail, more than one misdemeanor of any kind (excluding traffic violations), any sex offense, any offense involving a weapon, any offense involving violence, any crime against a previous employer, and any crime involving fraud, theft, deception, etc. • Supplier shall be responsible for ensuring that its guards strictly comply with CLIENT’ drug-free workplace policies, as the same may be amended by CLIENT in its sole discretion.
