a. The Contractor shall furnish towing services for City of O’Fallon when removal of vehicles is authorized by the Police Department and shall furnish towing services with regard to the towing of City-owned vehicles. b. Contractor shall also provide adequate storage space for towed vehicles when required. c. The Contractor shall be on call to ensure these services are available on a 24-hour basis, seven days a week, including all weekends and all holidays, but at no time shall the company be considered an employee of the City of O’Fallon. d. Contractor shall provide at its sole cost and expense, a method of contacting its agent during the times listed above as specified in the specifications so the O’Fallon Police Department may contact the Company when service is required. 3. TOW CATEGORIES: Tow categories shall be classified as follows: a. Police Authorized Tows – All towing authorized by the City Police Department for which a Missouri Department of Revenue-Criminal Inquiry and Inspection Report/Authorization to Tow Form (DOR Form 4569) has been completed. b. City Authorized Tows – All towing of City-owned vehicles and/or equipment when the City Police Department or other authorized City representative initiates such tow. This category shall also include: i. Service requests involving City-owned vehicles or equipment (i.e. tire changes, or emergency fuel). ii. Towing, recovery, and storage of vehicles of an evidentiary nature as required by the City Police Department. 4. PRIVATE REQUEST TOWS: All towing of privately owned vehicles or equipment at the request of the owner or person in possession of said vehicle or equipment when requesting the services of the City contract towing service provider, or wherein the owner or person in possession of said vehicle or equipment expresses no preference for towing service. Towing of a private vehicle at the direction of the police department when the owner is unknown or unable or fails to remove the vehicle as directed by the police department shall be police authorized tows and not private request tows.
