Get instant access

to solicitation details & future business opportunities.

Get Access

Vendor packages with access to similar open solicitations

Statewide

Matching bid notifications & access to all Statewide & Group bid details

Group

Matching bid notifications from participating agencies

Basic

Access participating agency bids

Basic Information

Reference Number

0000293893

Issuing Organization

County of Wayne

Owner Organization

DPS - Roads

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

37-22-122

Title

Call Center Staffing Services

Source ID

PU.AG.USA.1914.C11977026

Details

Location

United States, Michigan, Wayne County

Purchase Type

Duration: 3 years
Option: 2 year

Piggyback Contract

Description

The County of Wayne is requesting proposals for on-site call center staffing and management services for the Department of Public Services.

Dates

Publication

07/13/2022 08:05 AM EDT

Question Acceptance Deadline

07/20/2022 04:00 PM EDT

Questions are submitted online

Closing DateA - Previous Addendum

08/26/2022 01:00 PM EDT

Contact Information

Sherita Calloway

313-224-2740

scalloway@waynecounty.com

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

Award Requirements

- Reserve Rights to Award by Line Item

A - Latest Addendum

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Proposal Form	Upload signed Proposal Form (pages 25 and 26)	Yes	No
Price Sheet	Upload completed Price Sheet (Appendix A in Excel Format)	Yes	No
No entries

Additional Bidding Instructions

Scan and upload signed Proposal Form separately. Upload completed Price Sheet (in Excel Format) separately. Scan and upload all other required forms and documents, as outlined in the solicitation.