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Basic Information

Reference Number

0000299899

Issuing Organization

County of Wayne

Owner Organization

County of Wayne

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

37-22-127

Title

Interactive Voice Response (IVR) System

Source ID

PU.AG.USA.1914.C12687201

Details

Location

United States, Michigan, Wayne County

Delivery Point

Upon Request

Purchase Type

Duration: 3 years
Option: 2, 1-Year Extension Options

Piggyback Contract

Description

The County of Wayne is requesting proposals for an interactive voice response call system (the “IVR System”) on behalf of the Wayne County Treasurer’s Office (WCTO) and other County sites as mutually agreed.

Dates

Publication

09/27/2022 03:46 PM EDT

Question Acceptance Deadline

10/11/2022 02:00 PM EDT

Questions are submitted online

Closing DateA - Previous Addendum

12/02/2022 02:00 PM EST

Contact Information

Tom Falik

313-224-2835

tfalik@waynecounty.com

Erika Hunter

313-224-2310

ehunter@waynecounty.com

A - Previous Addendum

Buyer Preferences, Guidelines & Requirements

General Requirements

- Insurance Required

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

Additional Bidding Instructions

Scan and upload RFP response along with all other required documents and forms.