The project consists of all necessary work to develop a strategic plan that will migrate the county’s 9 PSAP’s to a NG911, Emergency Services Internet Protocol-enabled network (ESInet). Such a network is comprised of IP-based Software Services and Applications, Databases and Data Management processes that are interconnected to Public Safety Answering Point premise equipment. The system provides location-based routing to the appropriate emergency entity. The system uses additionally available data elements and business policies to augment PSAP routing. The system delivers geodetic and/or civic location information and the call back number. The system supports the transfer of calls to other NG911 capable PSAPs or other authorized entities based on and including accumulated data. NG911 provides standardized interfaces for call and message services, processes all types of emergency calls including non-voice (multi-media) messages, acquires and integrates additional data useful to call routing and handling for appropriate emergency entities. NG911 supports all E911 features and functions and meets current and emerging needs for emergency communication from caller to Public Safety entities.
System access will be enabled to public emergency services by any communication device allowing responders access to video, photographs, automatic crash notification data, and other data files. The ESInets will also enable service arrangements by minimizing the need for some PSAPs to be in one physical location, promoting flexibility in the form of virtual PSAPs and virtual back-up PSAPs.
