Specifications include, but are not limited to: a} Provide an overview of your approach to strategic planning. b} Provide an overview of your account support and administration services, including enrollment coordination and ongoing support for City of Trenton employees. c) Describe your capabilities in ongoing plan performance monitoring, plan performance forecasting, claims experience analysis, benchmarking and reporting. d} Describe your capabilities in employee communications. e) Describe your consulting and educational services in the area of legal compliance. f} Describe your use of technology to support online employee services and education. g} Describe any additional service options that may be of interest to the City of Trenton.
