The following specifications for an EMR software package are requested to best serve the needs of our student population and to ensure the best delivery of mental health services to our students: • Capability for integration with remote telehealth platforms (such as Zoom, Doxy.me, etc.) for the delivery of case management and therapy services remotely to students. • EMR software is delivered and available via a web-based platform that can be utilized by clinicians and students across campuses and from their homes. • Virtual check-in feature to allow counseling center staff to securely and privately know when a student has arrived and waiting and also allows the clinician to communicate with the student securely and privately when it is time for the student to come back to the clinician’s office location. Having EMR software that offers a virtual check-in process is critical. This is especially necessary given the lack of a secure/private waiting area for students at the Center for Counseling and Wellness at this time. This feature also tells the student when and where to arrive and offers text and email reminder features to remind students of upcoming appointments, thereby reducing the rate of no-shows...
